Facilities Management
Facilities management can be defined as the tools and services that support the functionality, safety, and sustainability of buildings, grounds, ...
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Course Overview
Facilities management can be defined as the tools and services that support the functionality, safety, and sustainability of buildings, grounds, infrastructure, and real estate.
For people to do their best work and feel engaged in their environments, they need to be in buildings that are safe, welcoming, and efficient. Facilities management has a hand in everything that surrounds the people in facilities and on the grounds. Where they work, play, learn, and live should be comfortable, productive, and sustainable.
Objectives
- Participants will be able to understand the basics of Facilities Management, identify typical sourcing strategies and business models in facilities management (FM) and map the archetypes of value chains with complementary sourcing strategies and value chains.
- The course will equip delegates with the ability to implement facilities management practises.
- Participants will be able to analyse value chain models and business models in facilities management.
- The course will equip the delegates with skills recognize and analyse from a customers perspective and aspects with relation to facilities management from a customer perspective.
We will cover the following :
- Introduction to Facilities Management
- What is facilities Management
- Organizational Responsibilities
- Financial Management
- Risk Management
- Business Continuity
- Work Facilities
- Facilities Management as a Value proposition
Lecture 1
Lecture 2
Lecture 3
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17
Facilities Management as a Value Proposition -
18
Introduction to Sourcing Strategies & Business Models -
19
Sourcing Strategies
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20
Business Model
-
21
Business Model for In-house Facilities Management
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22
In-house Facilities Management
-
23
Caretaker/Limiting Cost
-
24
Active Building Owner / Operational Efficiency
-
25
Active Building Owner/Flexibility
-
26
Preferred Partner/Proactivity
-
27
Innovator / Strategic Value Creating
-
28
Contract Management
-
29
Business Model for Service Providers
-
30
Single Service
-
31
Bundled Service
-
32
Integrated Facilities Services
-
33
Management
-
34
Business Model for Owners
-
35
Building Work
-
36
Real Estate Administration
-
37
Energy Company Services
-
38
Business Model for Caretaker/Limiting Cost
Lecture 4
-
39
Recap 4
-
40
Archetypes of Facilities Management Value Chains
-
41
Characteristics of Business Models in The Facilities Management Sector
-
42
Influencing Factors
-
43
Assignment
-
44
Introduction Customer/Stakeholder Management In Facilities Management
-
45
Customer Related Facilities Management
-
46
Tell Us About Your Company -
47
Measuring Customer Satisfaction
-
48
Critical Success Factors & Associated Tools In Customer Related Performance
Who can enroll?
- Anyone Interested in Facilities Management
- Facilities Managers
- Property Owner, Developers, Architects or Professionals looking to diversify Portfolio
- Stakeholders looking to venture into the field
- Facilities Managers
- Property Owner, Developers, Architects or Professionals looking to diversify Portfolio
- Stakeholders looking to venture into the field
What will I learn?
- Learn How Understand Value Chains & Business Modeling
- Get Skills to recognize & analyze Facilities Management from a client’s Perspective
- Learn How to Identify typical sourcing strategies & business models in Facilities Management
- Get Skills to recognize & analyze Facilities Management from a client’s Perspective
- Learn How to Identify typical sourcing strategies & business models in Facilities Management
Stars 5
3
Stars 4
0
Stars 3
3
Stars 2
0
Stars 1
0
Course details
Duration
40 hours
Lectures
52
Video
40 hours
Quizzes
1
Level
Advanced
Category: